What's confirmed before you travel to our Seoul clinic, and what's confirmed only at your in-person Gangnam visit, plus how our interpreting staff can help.
TL;DR: Before you arrive, we confirm a rough direction and schedule through a written check-in on KakaoTalk, LINE, or WeChat. Diagnosis, the treatment plan, and cost are only confirmed in person at your Gangnam visit.
What Happens Before You Arrive: A Written Check-In
The first question most patients ask is how much can be settled before they land in Seoul. What we actually offer is a written check-in through KakaoTalk, LINE, or WeChat. Send us photos of the area you're concerned about, your treatment history, and your travel dates, and our interpreting staff — on site at the Gangnam branch in Japanese, Chinese, and English — will organize that information into a rough direction and help you plan your schedule before you leave home.
Diagnosis, Treatment Plan, and Cost Are Confirmed In Person
The direction we sketch out beforehand is a planning aid, not a diagnosis. Which treatment to use, the device settings and combination, the order of the procedures, and the final cost are all confirmed only after a physician examines your skin directly at the in-person consultation on the day of your visit. Interpreting staff join that in-person consultation too, so nothing gets lost in translation when the real decisions are made.
Why Remote Diagnosis Isn't Available Yet
Remote diagnosis and prescription for foreign patients will become possible only after the amendment to the Act on Support for Overseas Expansion of Medical Care and Attraction of Foreign Patients, promulgated on May 26, 2026, takes effect — one year after its promulgation. Until then, pre-arrival contact is preliminary guidance and scheduling based on the photos and information you send us, not a diagnosis.
According to the 2024 foreign patient statistics released by Korea's Ministry of Health and Welfare, a record 1.17 million foreign patients visited the country for medical care last year, and dermatology accounted for 56.6 percent of all specialties visited, more than any other department. Japan and China together made up roughly 60 percent of that total. As more patients plan dermatology visits around short stays, knowing in advance what gets settled before arrival and what waits for the in-person exam makes real scheduling easier.
Finding Our Gangnam Branch
Our Gangnam branch is inside UH FLAT SIGNATURE Gangnam, 13 Teheran-ro 8-gil, on the 2nd and 3rd floors of the WD Building. You can reach us with questions or to book a visit through uhcell.com or the consultation channel.
FAQ
How does the pre-arrival consultation work?
Before you arrive, send your photos and treatment history through KakaoTalk, LINE, or WeChat, and our interpreting staff will help you plan a rough direction and schedule. Diagnosis and the treatment plan are confirmed in person on the day of your visit.
When are my diagnosis and price confirmed?
The treatment plan and cost are confirmed in person, on the day of your visit, after a physician examines your skin directly. Nothing is finalized during the pre-arrival check-in.
When does interpreting staff get involved?
Interpreting staff are involved both in organizing your pre-arrival written check-in and in your in-person consultation on the day you visit, in Japanese, Chinese, and English.
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